Provided by HG Marketing LLC & Chelsea Guarriello LLC
and their brands, including Organic Product Launch and Learn With Chelsea
Last Updated: June 2026
These Terms of Service (the "Terms") govern your purchase of and access to all digital products, self-paced courses, memberships, coaching, and done-for-you ("DFY") marketing services offered by us. By submitting payment, creating an account, accessing materials, or engaging our services, you agree to these Terms in full.
In these Terms, "Company," "we," "us," and "our" refer to HG Marketing LLC and Chelsea Guarriello LLC, together with their associated brands and trade names (including Organic Product Launch and Learn With Chelsea). "You" and "Client" refer to the individual or business purchasing or accessing our offerings.
We provide two broad categories of offerings, and these Terms apply to both:
Where a DFY engagement has its own proposal, statement of work, or service agreement, that document controls the specific scope, fees, and deliverables. These Terms apply in addition to it. If there is a direct conflict on a specific point, the signed service agreement governs that point.
All courses, content, and strategic guidance are educational and informational in nature. We are not a licensed investment, legal, financial, tax, accounting, medical, or psychological service, and nothing we provide constitutes individualized professional advice.
You are solely responsible for your own decisions and for consulting qualified, licensed professionals regarding your specific circumstances before acting on any information we share.
This is important, so please read it carefully. Your results depend entirely on your own effort, skill, decisions, market conditions, timing, and circumstances — factors we do not control.
We do not guarantee:
Any examples, case studies, testimonials, or figures we reference reflect individual past experiences and are not a prediction or promise of your results. You accept full responsibility for the actions you take and the outcomes you achieve.
Upon successful payment, you receive access to the purchased materials, which may include digital portals, downloadable resources, video lessons, templates, live or recorded workshops, community spaces, and mentorship dialogues. Delivery format and access duration vary by offering and may evolve over time.
You receive a limited, non-exclusive, non-transferable license to use the materials for your own personal and business use. You may not:
Violation of this license may result in immediate removal of access without refund, in addition to any other remedies available to us.
The specific services, deliverables, timelines, and fees for any DFY engagement are defined in your proposal or service agreement. Work outside that defined scope is considered a new request and may be quoted separately.
Our ability to deliver depends on your timely cooperation. You agree to provide, in a timely manner, all access, credentials, brand assets, information, approvals, and feedback we reasonably need. Delays caused by you, your team, or your vendors will extend timelines accordingly and do not entitle you to a refund or fee reduction.
All timelines are good-faith estimates and depend on your cooperation and on third-party platforms and tools we do not control. We are not responsible for delays, outages, policy changes, restrictions, or actions taken by third-party platforms, processors, or software providers.
Unless your service agreement states otherwise, deliverables include a reasonable, defined number of revision rounds. Additional revisions or change requests beyond that scope may be billed separately.
Service fees are separate from any advertising spend, software subscriptions, platform fees, or third-party costs, which are your responsibility and paid directly by you unless otherwise agreed in writing.
Upon receipt of full payment for the relevant engagement, ownership of the final, custom deliverables created specifically for you transfers to you. We retain all rights to our pre-existing and underlying intellectual property — including our processes, frameworks, methods, templates, tools, and know-how — and to any general skills and experience developed in the course of the work.
All fees are quoted and payable in U.S. dollars and are due as stated at checkout or in your service agreement. You are responsible for keeping a valid payment method on file and for all applicable taxes.
If you enroll in any course, program, mentorship, or service on a payment plan, you acknowledge and agree that:
ALL SALES ARE FINAL. Due to the immediate-access, intellectual-property, and labor-based nature of our digital products and services, all fees are non-refundable once payment is submitted — including deposits and any payments made under a payment plan.
This no-refund policy applies whether or not you access, complete, or use the materials or services. Removal from a program for violating these Terms does not trigger a refund. If you have a billing question, contact us at [email protected] before taking any other action.
Because all sales are final and access or work begins immediately, you agree not to initiate a chargeback, payment dispute, or reversal without first contacting us in good faith to resolve the matter.
You acknowledge that you are responsible for your chosen payment method and that initiating a chargeback in violation of these Terms is a breach of this agreement. In the event of a wrongful chargeback, we reserve the right to dispute it with full documentation of your acceptance of these Terms, to revoke access, and to pursue any unpaid amounts (including the disputed amount and related costs) through collections or other lawful means.
Where an offering is sold as a recurring membership or subscription, it will automatically renew at the stated interval unless you cancel at least forty-eight (48) hours before the next billing date. Cancellation stops future billing only — it does not refund any prior payment, and access continues through the end of the paid period.
All curriculum, content, copy, designs, frameworks, methods, recordings, and materials we create or provide are owned by the Company and protected by intellectual property law. Except for the limited licenses expressly granted in these Terms or a service agreement, no rights are transferred to you. Our trademarks, brand names, and logos may not be used without our prior written consent.
Where an offering includes a community, group, or live space, it is a protected learning environment. We reserve the right to remove, suspend, or restrict any participant who, in our reasonable judgment:
Removal for misconduct does not entitle you to a refund.
In the course of programs and DFY engagements, each party may receive non-public information about the other. Both parties agree to keep such information confidential and to use it only for the purpose of the engagement, except as required by law.
Results, stories, feedback, and content you share voluntarily — including in community spaces or in response to our requests — may be featured in our marketing and storytelling. You understand that experiences are individual and that shared outcomes reflect personal action, timing, and circumstances and are not assured for others. If you do not wish for your story to be used, notify us in writing.
We collect limited personal data for enrollment, access delivery, program and service administration, accountability, legal compliance, and community safety. We do not sell your data. We share it only with the technical partners required to operate (such as payment processors, hosting and email platforms, and learning tools).
By providing your name, phone number, email address, or social handle, you consent to receive transactional and marketing messages from us, including by email and SMS. Message and data rates may apply. You may opt out of marketing messages at any time using the unsubscribe link in our emails or by replying STOP to text messages.
To the fullest extent permitted by law, our offerings are provided "as is" and "as available," without warranties of any kind, express or implied. Participation is self-directed and voluntary.
To the fullest extent permitted by law, the Company and its owners, members, and team will not be liable for any financial loss, business loss, lost profits, advertising loss, data loss, or indirect, incidental, special, or consequential damages arising from your purchase, participation, or use of our offerings. Our total aggregate liability for any claim will not exceed the amount you actually paid us for the specific offering giving rise to the claim.
You agree to indemnify and hold harmless the Company and its owners, members, and team from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of our content or services, or your violation of any law or third-party rights.
These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Nevada, and you consent to that jurisdiction.
If any provision of these Terms is found unenforceable, the remaining provisions stay in full effect. These Terms, together with any applicable service agreement, are the entire agreement between you and the Company regarding our offerings. We may update these Terms at any time, and the version in effect at the time of your purchase or continued use applies.